Terms of service

Overview

This website is operated by Zarvelle, Islamabad, Pakistan. By placing an order you agree to these terms.

Orders and pricing

All prices are in Pakistani Rupees and include applicable taxes. Delivery charges are shown separately at checkout. We may cancel an order if a product is listed at an incorrect price or is unavailable; you will be informed on WhatsApp and no payment will be collected.

Cash on Delivery

Orders are confirmed by WhatsApp or phone before dispatch. Unconfirmed orders may be cancelled. Please inspect your parcel before paying the rider.

Product information

We describe materials and finishes as accurately as possible. Colours may vary slightly between screens and real life. Fashion jewellery should be kept away from water, perfume and friction to keep its finish.

Exchanges and refunds

See our Refund Policy for full details on exchanges, damaged items and refunds.

Intellectual property

All content on this site, including product names, copy and images, belongs to Zarvelle unless stated otherwise and may not be reused without permission.